Technical Support
Because our service is so robust, it can be a challenge to completely master. If you are having trouble with one of our modules, please fill out this form and we will get right back to you. Scroll down for Trouble Shooting Tips.
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Trouble Shooting
TROUBLE PROBABLE SOLUTION
Can't Login Mistyped password, or wrong password
Admin Can't Update Logged in with regular member rights
Changes in Org Profile Missing Restart your browser, not just refresh
Marquee doesn't Scroll Browser doesn't support or using Netscape
Email links won't work User has not configured the browser and email the same
(ie Opens Outlook, but it is not setup)
Adding items are going in wrong spot Not selecting the right catergory or committee
prior to clicking the add link
News is missing Put in Archive and not looking in that Archive
Not receiving Reservations, Functions, Messages in my email Double check the address in the detail/editor profile.